1. What Information Do We Collect?

In Brief: We collect personal information you provide voluntarily and automatically collected information when you use our Services.

Personal Information Provided by You: The personal information we collect depends on your interactions with us and the Services, your choices, and the features you use. It may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Job titles
• Usernames
• Passwords
• Contact Preferences
• Contact or authentication data
• Billing addresses
• Debit/credit card numbers

Sensitive Information: We do not process sensitive information.

Payment Data: If you make purchases, we may collect data necessary for payment processing, such as your payment instrument number (e.g., credit card number) and security code. All payment data is securely stored by 2Checkout, and you can review their privacy notice here: 2Checkout Privacy Notice.

Social Media Login Data: You have the option to register using your social media account details (e.g., Facebook or Twitter). If you choose this method, we will collect information as described in the section titled “How Do We Handle Your Social Logins?” below.

Please ensure that all personal information you provide is accurate and notify us of any changes.

Automatically Collected Information:

In Short: Certain information, like your IP address and device characteristics, is collected automatically when you use our Services.

We automatically gather specific information when you visit or use our Services, which does not disclose your specific identity but includes: Your Internet Protocol (IP) address, Browser and device characteristics, Operating system, Language preferences, Referring URLs, Device name, Country, Location, Details of how and when you use our Services, Other technical information. This information is vital for maintaining the security and functionality of our Services, as well as for internal analytics and reporting.

Log and Usage Data: Log and usage data includes service-related, diagnostic, usage, and performance information that our servers automatically collect as you use our Services. Depending on your interactions, it may involve your IP address, device details, browser type, activity within the Services (e.g., timestamps, viewed pages, searches, and feature usage), and device event information (e.g., system activity and error reports).

Device Data: We gather device data such as information about the computer, phone, tablet, or other device you use to access our Services. Depending on the device, this data may encompass your IP address, device, and application identification numbers, location, browser type, hardware model, Internet service provider or mobile carrier, operating system, and system configuration information.

Location Data: We may collect location data, either precise or imprecise, related to your device’s location. The extent of information collected depends on your device and its settings. For example, we may use technologies like GPS to collect geolocation data based on your IP address. You can choose to opt out of this information collection by denying access or disabling your Location settings on your device. However, opting out may limit your ability to use certain aspects of our Services.

2. How Do We Use Your Information?

In Summary: We process your information for various purposes, including providing and enhancing our Services, communicating with you, ensuring security, complying with the law, and, with your consent, for other purposes. We process your personal information for a range of reasons based on your interactions with our Services, including, Facilitating Account Creation and Management:

We process your information to enable you to create and access your account, ensuring its smooth operation.

Delivering Services: Your information is processed to provide you with the services you request effectively.

Responding to Inquiries and Offering Support: We process your information to promptly respond to your inquiries and assist you with any potential service-related issues.

Sending Administrative Information: Information processing may involve sending you details about our products and services, as well as updates to our terms and policies.

Order Fulfillment and Management: We process your information to fulfill and manage orders, including payments, returns, and exchanges made through our Services.

Enabling User-to-User Communications: When using features that allow user communication, your information may be processed to facilitate such interactions.

Requesting Feedback: Processing of your information may be necessary to solicit feedback and communicate with you about your use of our Services.

Sending Marketing and Promotional Communications: We may process the personal information you provide for our marketing purposes, in accordance with your marketing preferences. You can opt out of our marketing emails at any time. (For more information, refer to “WHAT ARE YOUR PRIVACY RIGHTS?” below).

Delivering Targeted Advertising: Your information may be processed to develop and display personalized content and advertising tailored to your interests, location, and more.

Protecting Our Services: Information processing is carried out as part of our efforts to maintain the safety and security of our Services, including fraud monitoring and prevention.

Identifying Usage Trends: We may process data about your use of our Services to gain insights into how they are utilized, enabling improvements.

Evaluating Marketing and Promotional Campaigns: Your information may be processed to determine the effectiveness of our marketing and promotional campaigns, ensuring their relevance to you.

Preserving Vital Interests: When necessary, we may process your information to safeguard an individual’s vital interests, such as preventing harm.

Our processing of your information is guided by specific purposes, ensuring that your data is used responsibly and transparently.

 3. Legal Bases for Processing Your Information

In Short: We process your personal information based on valid legal reasons under applicable law, such as your consent, contractual obligations, protection of rights, legitimate business interests, legal requirements, and protection of vital interests.

Applicability Note: This section applies to individuals located in the EU, UK, and Canada. Under the General Data Protection Regulation (GDPR) and UK GDPR: We rely on the following legal bases to process your personal information:

• Consent: We may process your information when you provide explicit consent for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract: Processing may occur to fulfill contractual obligations, such as providing our Services or preparing to enter into a contract with you.
• Legitimate Interests: Information may be processed when reasonably necessary to achieve legitimate business interests, provided they do not override your rights and interests. For example, we may process personal information to
• Share special offers and discounts with users
• Develop personalized and relevant advertising content
• Analyze and improve services
• Support marketing activities
• Detect and prevent fraudulent activities
• Enhance user experience
• Fulfill our legal obligations.
• Legal Obligations: We may process your information when necessary to comply with legal obligations, cooperate with law enforcement or regulatory agencies, protect our legal rights, or provide information as evidence in litigation.
• Vital Interests: Processing may occur to protect vital interests, such as safety concerns for individuals or third parties.

For Individuals in Canada:

We process your information based on your specific permission (express consent) or inferred permission (implied consent) for particular purposes. You can withdraw your consent at any time.

• In exceptional cases, we may legally process your information without consent under certain conditions, including but not limited to:
• Situations where collecting information is in an individual’s interest and timely consent cannot be obtained.
• Investigations and fraud prevention.
• Business transactions with specific conditions met.
• Identifying injured, ill, or deceased persons and contacting next of kin.
• Suspected financial abuse.
• Cases where consent would compromise information availability or accuracy, related to investigating breaches or contraventions of laws.
• Disclosure required by court orders or rules.
• Information produced in the course of employment, business, or profession.
• Information is used solely for journalistic, artistic, or literary purposes.
• Publicly available information specified by regulations.
• We process your personal information responsibly and in accordance with the applicable legal bases.

4. When and With Whom Do We Share Your Personal Information?

In Brief: We may share your information in specific circumstances, including business transfers, with the following third parties. We may need to share your personal information in the following situations:

Business Transfers: Your information may be shared or transferred in connection with mergers, sale of company assets, financing, or acquisition of our business by another company.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and tracking technologies to collect and store your information. We utilize cookies and similar tracking technologies, such as web beacons and pixels, to access and store information. Detailed information about how we employ these technologies and how you can manage certain cookies is explained in our Cookie Notice.

6. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in using a social media account, we may access specific information about you. Our Services offer the option to register and log in via third-party social media accounts (e.g., Facebook or Twitter). When opting for this method, we may receive certain profile details from your social media provider. These details may include your name, email address, friends list, profile picture, and other publicly available information on the social media platform.

We use this information solely for purposes outlined in this privacy notice or as otherwise communicated through our Services. Please be aware that we do not control or take responsibility for other uses of your personal information by your third-party social media provider. We recommend reviewing their privacy notice to understand how they handle your data and how to adjust your privacy preferences on their platforms.

7. How Long Do We Keep Your Information?

In Short: We retain your information as needed to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We only keep your personal information for the duration necessary to achieve the purposes detailed in this privacy notice, unless legal requirements dictate a longer retention period (e.g., tax, accounting, or other legal obligations). We will not keep your personal information for longer than the duration of your account with us.

When there is no legitimate business need to process your personal information, we will either delete or anonymize it, or securely store it, isolated from further processing, until deletion is possible.

8. How Do We Keep Your Information Safe?

In Short: We employ organizational and technical security measures to protect your personal information. We have implemented reasonable technical and organizational security measures to safeguard the personal information we process. However, while we take precautions to secure your information, no electronic transmission over the internet or data storage technology can be guaranteed 100% secure. Therefore, we cannot assure that hackers, cybercriminals, or unauthorized third parties will be unable to bypass our security measures and access, steal, or modify your information improperly. We encourage accessing our Services within a secure environment.

9. Do We Collect Information from Minors?

In Short: We do not knowingly collect or market to children under 18 years of age. We do not knowingly request information from or market to individuals under 18 years of age. By using our Services, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor using our Services and consent to their usage. If we learn that we have collected personal information from individuals under 18 years of age, we will deactivate the account and take reasonable measures to promptly delete the data from our records. If you become aware of data we may have collected from children under 18, please contact us at Contact@renvins.com.

10. Your Privacy Rights

In Summary: Depending on your region, such as the European Economic Area (EEA), United Kingdom (UK), or Canada, you may have enhanced access to and control over your personal information. You can review, modify, or close your account at any time. In specific regions, like the EEA, UK, and Canada, you possess certain rights under data protection laws. These rights may include

• Access and Copy: You can request access to and receive a copy of your personal information.
• Rectification or Erasure: You can request corrections to or the erasure of your personal information.
• Processing Limitation: You can request restrictions on the processing of your personal information.
• Data Portability: Where applicable, you may request the transfer of your data.
• Objection: You have the right, under certain circumstances, to object to the processing of your personal information. You can exercise these rights by contacting us using the provided contact information in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. We will respond in accordance with applicable data protection laws.

For EEA and UK Residents:

If you believe that we are processing your personal information unlawfully, you have the right to lodge a complaint with your local data protection supervisory authority. Contact details can be found here: Data Protection Authorities in the EEA.

For Swiss Residents:

Contact information for Swiss data protection authorities can be found here: Swiss Data Protection Authorities.

Withdrawing Consent:

If we rely on your consent to process your personal information, you can withdraw it at any time. To do so, contact us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below or update your preferences. Please note that this does not affect the legality of processing before the withdrawal, and where applicable by law, processing based on other lawful grounds.

Opting Out of Marketing Communications:

You can unsubscribe from our marketing emails by clicking the unsubscribe link in the emails or contacting us using the information in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. However, we may still send you essential service-related messages or respond to service requests even after unsubscribing.

Account Information:

If you wish to review, amend, or close your account or if you have any queries about your account information, you can: Update your user account through your account settings. Contact us using the provided contact details.

Upon your account termination request, we will deactivate or delete your account and related information from our active databases. However, we may retain some data in our records for fraud prevention, troubleshooting, assistance with investigations, enforcing our legal terms, or complying with applicable legal obligations.

Cookies and Similar Technologies:

Most web browsers are configured to accept cookies by default. However, you can typically adjust your browser settings to delete or reject cookies, though this may impact certain features or services. To opt out of interest-based advertising by advertisers on our Services, visit http://www.aboutads.info/choices/.

11. Controls for Do-Not-Track Features

Many web browsers, some mobile operating systems, and mobile applications offer a Do-Not-Track (“DNT”) feature or setting. Activating this feature signals your preference to not have your online browsing activities monitored and collected for privacy reasons. However, there is currently no universally accepted technology standard for recognizing and implementing DNT signals. Consequently, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is established that we must adhere to in the future, we will inform you of this practice in a revised version of this privacy notice.

12. Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a California resident, you have specific rights concerning access to your personal information. Under California Civil Code Section 1798.83, known as the “Shine The Light” law, California residents have the right to request and receive, once a year and free of charge, information about the categories of personal information (if any) that we have disclosed to third parties for direct marketing purposes. Additionally, they can obtain the names and addresses of all third parties with whom we shared personal information in the preceding calendar year. If you are a California resident and wish to make such a request, please send a written request to the contact information provided below.

For California residents under 18 years of age who reside in California and have a registered account with our Services, you have the right to request the removal of unwanted data that you have publicly posted on the Services. To request the removal of such data, please contact us using the provided contact information and include the email address associated with your account, along with a statement confirming your California residency. We will ensure that the data is no longer publicly displayed on the Services. However, please be aware that the data may not be completely or comprehensively removed from all our systems, such as backups.

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as

(1) Every individual who is in the State of California for other than a temporary or transitory purpose.

(2) Every individual who is domiciled in the State of California but is outside the State of California for a temporary or transitory purpose.

All other individuals are considered “non-residents.”

If this definition of “resident” applies to you, we must adhere to specific rights and obligations regarding your personal information.

What Categories of Personal Information Do We Collect?

In the past twelve (12) months, we have collected the following categories of personal information: